We ship with DHL as insured parcel. Single small flaps and accessories that fit into standard C4 envelopes, we ship by mail. After we passed the parcel to DHL you will receive a tracking link. Orders received until 1 p. m. and the payments credit card, direct debit or PayPal the ordered items will - within Germany - normally be delivered by the following day. Using advance payment, we wait for your payment on our account. Online money transfers usually takes 24 hours within Germany or 48 hours within the EU. The standard delivery time of parcels and also the letters are one day within Germany. So you can expect your tausche products quick. We ship worldwide to most countries, shipping costs are displayed during the process of the order. The worldwide delivery will take up to a maximum of 10 working days, often less. Shipping within Germany is free if order value exceeds 29,99 Euro. For orders with a value below 30 Euro we charge four Euro within Germany.
If you want to send items back pack them carefully in the original box and send it to:
tausche oHG, Raumerstr. 8, 10437 Berlin, Germany
Do not fold flaps! If you send it back within 14 days from the date of the delivery and the items are in the same new condition as you received them we refund the amount. Please send it back as cleared parcel otherwise we will not accept it.